Thursday, August 27, 2009

The Eternal Dilemma of ID Requirements

What a nice day today! That's what I thought while trotting happily (not really) to the Canal St. post office (btw, on Canal St. the temperature is always 10 degrees hotter and the noise is 100 decibel louder) to pick up a very important piece of express mail for my company.

According to my tracking number, a notice has been left in our mail box. Ok, step 1: open mail box. No notice present. Step 2: I have the receipt, so I walk to an agent explaining the issue and asking for my mail to be given to me. First issue: mail nowhere to be found. Fifteen minutes pass and nobody seems to have any idea about this mail, nor seems to care that much either. Ok, breathe.
Search search search and the mail is found in a remote corner of the post office, with a sign on it saying "for the mice noon party, this way!".
I lean over to get the envelope and the clerk starts her series of inquiries: "NAME?". So I tell her the name of the company. "ID PLEASE!" (she didn't really mean that 'please' though'). I give her my passport. And here it starts.
Clerk: "Well, the names don't match"
Me: "Well, YEAH, as you can see, I am not a company"
Clerk: "Are you the owner?"
Me: "No, I'm the manager".
Clerk: "How do I know?"
Me: "I don't know how you know, but I definitely DO know"
Clerk: "I need an ID the proofs that you really are the manager"
Me: "No such ID ever existed, unless you work for Google"
Clerk: "I can't give you the mail, unless you show an ID with your picture and the name of the company"
Guy standing in line next to me: "GIVE THE POOR GIRL A BREAK FOR GODS SAKE!"
Me: "I have a deposit slip from the bank with our company name on it"
Clerk: "Not enough"
Me: "I have my iPhone with emails sent from my email address, that has the company's domain on it!!" (insert very high voice level)
Clerk: "I will talk to a supervisor"
15 more minutes.
Clerk: "We will redeliver to the same PO BOX"
Me: "And what? Should I go get a fake ID with my smile on it and my company's name??"
Clerk: "Miss, go to the Supervisor Window"
I go and the same clerk shows up: I guess at the post office the window you work from determines how high in the hierarchy you are.
Me: "I have the PO BOX KEYS!! How do you think I could get the other mail?"
Clerk: "mmm"
10 more minutes.
Me: "I seriously don't have the time to work as a professional criminal specialized in stealing random mail"
Clerk: "Miss, I will meet you in the hall. I want to see you opening the PO BOX"
My brain refuses to reply to this insanity. I march to the po box, hold the keys so she can see them (and what if I killed the manager of a company and actually STOLE the keys?!) and slowly turn the key into the po box. Magic! It opens.
Clerk: "Alright then. I guess I can give it to you"
YOU GUESS!!??
Next time I need something delivered quickly, I'll use that pigeon that pooped on my head about a month ago. He owes me big time anyway.

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